Terms and Conditions
Last updated: 10/12/2026
1. Description of Service
Invoiceo (“Company,” “we,” “us,” or “our”) provides an AI-assisted invoicing and quoting platform that helps users draft, send, and track invoices and quotes, manage clients, and collect payments through integrated partners such as Stripe. Access to the service is provided through subscription plans delivered via the Invoiceo web application.
2. Accounts
You must be at least 18 years old to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to suspend or terminate accounts that violate these terms.
3. Subscription and Payment
Invoiceo operates on a subscription basis. Payments are processed securely through Stripe, and you agree to Stripe's applicable terms. Subscriptions renew automatically each billing period unless cancelled prior to renewal. Plan allowances, such as usage limits for invoices, quotes, or AI assists, reset at the beginning of each billing cycle and do not roll over. You may upgrade, downgrade, or cancel your subscription at any time. Any changes will take effect on your next billing cycle.
4. Refund Policy
We want Invoiceo to be the right fit. If you are unsatisfied and have not used any invoice, quote, or AI generation credits, you may request a refund within 24 hours of your initial purchase at hello@invoiceo.co. Once usage has occurred or 24 hours have passed, refunds are not guaranteed. Trial or promotional fees are non-refundable unless required by law.
5. Acceptable Use
You agree to use Invoiceo for lawful purposes only. You must not misuse the service by, for example, attempting to gain unauthorized access, interfering with other users, reverse engineering the platform, or using AI-generated content without appropriate review. You are solely responsible for the accuracy of invoices, quotes, tax information, and communications sent to your clients.
6. Data Privacy and Security
We collect and process personal data as described in our Privacy Policy. Payment details are handled by Stripe, and authentication is managed via Supabase. We do not store full payment card information. You may request data deletion by contacting hello@invoiceo.co. By using Invoiceo, you consent to receiving essential service emails. Marketing emails are optional and include unsubscribe instructions.
7. Intellectual Property
Invoiceo retains all rights, title, and interest in the platform, including all related technology and content. You retain ownership of the data you input and any documents you generate through the service. You grant us a limited license to use your content solely for the purpose of providing the service and for improving our features in aggregated or anonymized form.
8. Disclaimers
Invoiceo is provided on an “as is” and “as available” basis. We make no warranties regarding uptime, accuracy of AI-generated output, or suitability for your specific needs. You are responsible for verifying the accuracy of invoices, quotes, and any financial calculations produced through the platform.
9. Limitation of Liability
To the maximum extent permitted by law, Invoiceo and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability for any claim arising out of or relating to the services is limited to the amount paid to us for the subscription during the twelve (12) months preceding the event giving rise to the claim.
10. Termination
You may stop using Invoiceo at any time by cancelling your subscription. We may suspend or terminate your access if you violate these terms or use the service in a manner that poses risk to us or other users. Upon termination, your right to use the service ceases immediately, but any provisions that by their nature should survive will remain in effect.
11. Governing Law and Dispute Resolution
These terms are governed by the laws of the United Kingdom, without regard to its conflict of laws principles. Any disputes will be resolved in the courts located in London, United Kingdom, unless a different jurisdiction is required by applicable consumer protection law.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. Material changes will be communicated via email or through the Invoiceo dashboard. Continued use of the service after updates become effective indicates your acceptance of the revised terms.
13. Contact
If you have any questions about these Terms and Conditions, please contact us at hello@invoiceo.co.
These Terms and Conditions are provided for informational purposes and do not constitute legal advice. Please consult a qualified solicitor if you require tailored guidance for your business.